1. Agreement to Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "user") and the operator of the Daily Pilates mobile application (the "Company," "we," "us," or "our").
These Terms govern your access to and use of the Daily Pilates application for iOS and Android (the "App"), including related websites, content, features, and services we make available in connection with the App (collectively, the "Service").
By creating an account, signing in, completing onboarding, starting a workout, purchasing a subscription, enabling reminders, or otherwise using the Service, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated by reference.
2. About the Service
Daily Pilates is a digital fitness application that provides yoga and Pilates-oriented home workout programs, instructional video classes, personalized plan recommendations based on information you provide, progress tracking, and related features.
Depending on your region and device, the Service may include:
- Onboarding questionnaires and body/lifestyle preference inputs used to tailor plan suggestions;
- A multi-day workout plan (including limited free introductory content and premium locked content);
- A catalog of yoga and Pilates video classes;
- An in-app video player for guided workouts (including temporary media caching for performance);
- Workout history and progress records;
- Optional account registration and sign-in (including guest/device sessions, email, Sign in with Apple, and Google Sign-In);
- Optional local workout reminder notifications;
- Subscription-based access to premium content and features;
- Marketing attribution and product-event measurement tools used to understand acquisition and conversion (see Section 8).
We may add, modify, or discontinue features at any time. Availability of specific classes, plans, languages, or offers may vary by platform, country, and store listing.
3. Eligibility and Age
You must be at least sixteen (16) years of age (or the minimum age of digital consent in your jurisdiction, if higher) to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
The Service is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly allow such users to create accounts or purchase subscriptions. See our Privacy Policy for additional information regarding children's privacy.
By using the Service, you represent that you meet the eligibility requirements and that all information you provide is accurate and complete.
4. Accounts and Sign-In
4.1 Guest and registered use
You may be able to use certain features of the App as a guest via a device-linked session. You may also register or sign in using email credentials, Sign in with Apple, or Google Sign-In, where available. Signing in does not by itself unlock premium subscription benefits; access to premium content is determined by a valid subscription, trial, or other authorized entitlement.
4.2 Account security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account or device session. Notify us promptly at [email protected] if you suspect unauthorized access.
4.3 Account deletion
You may request deletion of your account through the App's settings (where available) or by contacting us. Deletion may remove or anonymize associated account data subject to legal retention requirements and our Privacy Policy. Local workout history may remain on the device unless cleared by uninstalling the App or as otherwise described in the product. Subscription cancellations must be managed through the applicable app store, as described below.
5. Health and Fitness Disclaimer
The Service provides general fitness, wellness, and instructional content for informational and entertainment purposes only. It is not medical advice, diagnosis, or treatment, and is not a substitute for professional medical care.
Always consult a qualified physician or other licensed healthcare provider before beginning any exercise program, especially if you are pregnant, postpartum, injured, recovering from surgery, have a medical condition, experience dizziness, chest pain, or joint pain, or have been advised to limit physical activity.
You acknowledge that physical exercise involves inherent risk of injury. You voluntarily assume all risks associated with your use of the Service and participation in any workouts. Stop exercising immediately if you feel pain, dizziness, shortness of breath, or other warning signs, and seek medical attention if needed.
Any personalized plan, BMI-related calculation, estimated calories, goal suggestion, or content recommendation generated by the App is based on information you provide and algorithmic or editorial selection. It is not a clinical assessment and may be incomplete or inaccurate. You remain solely responsible for choosing workouts appropriate for your fitness level and physical condition.
6. Subscriptions, Trials, and In-App Purchases
6.1 Premium access
Certain content and features - including portions of multi-day plans beyond introductory free content and premium classes - require a paid subscription or other paid entitlement ("Premium"). Free content may be limited and may change over time.
6.2 Purchases through Apple and Google
Subscriptions and in-app purchases are processed by Apple Inc. (App Store) or Google LLC (Google Play), as applicable, and are subject to the terms and billing policies of those platforms. We do not directly process your payment card information for store purchases.
By purchasing, you agree that:
- Payment will be charged to your Apple ID or Google Play account at confirmation of purchase;
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period;
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-applicable rate;
- You may manage or cancel subscriptions in your device's account settings (Apple ID subscriptions or Google Play subscriptions);
- Deleting the App does not cancel your subscription;
- Any free trial or introductory offer, if offered, converts to a paid subscription unless canceled before the trial ends, subject to store rules.
6.3 Pricing and plans
Available subscription durations (for example, monthly or multi-month plans), prices, and any trial or promotional offers are displayed in the App and/or the applicable store listing at the time of purchase and may vary by platform, country, currency, and promotion. Prices are set and billed by the applicable store.
6.4 Restore purchases
If you reinstall the App or change devices, use the in-app "Restore Purchase" (or equivalent) feature while signed into the same store account to restore eligible entitlements. Restore success depends on the store's records and our verification of a valid purchase.
6.5 Refunds
Refund requests for App Store or Google Play purchases are generally handled by Apple or Google under their respective refund policies. We do not control store refund decisions. If you need assistance, contact us at [email protected] and we will help direct you where appropriate.
6.6 Changes to offerings
We may change subscription pricing, features included in Premium, free content, or offers prospectively. Material changes affecting existing subscribers will be handled in accordance with applicable law and store requirements.
7. Reminders and Notifications
The App may offer optional workout reminders. When enabled, reminders are generally scheduled as local notifications on your device (not remote push messages from a cloud messaging service). You can turn reminders off in the App and/or revoke notification permission in your device settings at any time.
Delivery of reminders depends on your device settings, operating system behavior, battery optimizations, and whether the App remains installed. We do not guarantee that every reminder will be delivered at the exact scheduled time.
8. Analytics and Attribution
We use analytics and marketing attribution tools (including third-party partners such as Adjust, and first-party attribution events sent to our platform services) to measure how users discover the App, complete onboarding, interact with paywalls, start trials, and complete purchases. These tools help us operate, improve, and market the Service.
Daily Pilates does not currently display third-party advertisements inside the App. Attribution technologies are used for measurement and marketing performance, not for serving in-app ads. Certain measurement activity may involve advertising identifiers where permitted by your device settings and applicable law (including Apple App Tracking Transparency where required). Details are described in our Privacy Policy.
9. License and Intellectual Property
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on devices you own or control solely for your personal, non-commercial fitness use.
The App, videos, audio, text, graphics, logos, trademarks, class descriptions, plans, and all other materials comprising the Service are owned by the Company or its licensors and are protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
You may not:
- Copy, distribute, publicly display, or create derivative works from Service content except as expressly permitted;
- Reverse engineer, decompile, or attempt to extract source code from the App, except to the extent such restriction is prohibited by law;
- Remove proprietary notices;
- Use the Service or its content to build a competing product or for commercial redistribution;
- Record, scrape, or systematically download workout videos or other media for offline redistribution;
- Interfere with attribution, entitlement, or other technical integrity of the Service.
10. Acceptable Use
You agree not to:
- Use the Service in any unlawful manner or for any unlawful purpose;
- Interfere with or disrupt the Service, servers, or networks;
- Attempt to gain unauthorized access to accounts, systems, or data;
- Circumvent paywalls, license checks, subscription verification, attribution, or technical protection measures;
- Misrepresent your identity or affiliation;
- Upload malware or engage in abusive, harassing, or fraudulent activity;
- Use automated scripts, bots, or scrapers without our prior written consent;
- Violate any applicable export control or sanctions laws.
We may suspend or terminate access for violations of these Terms or for conduct that we reasonably believe harms the Service, other users, or our rights.
11. User Content and Feedback
If you submit feedback, suggestions, ratings, or other communications to us ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and commercialize such Feedback without obligation to you. Do not submit confidential information you do not wish us to use.
Profile information and preference answers you provide are used to operate and personalize the Service as described in the Privacy Policy. You represent that information you submit is accurate and that you have the right to provide it.
12. Third-Party Services and Links
The Service relies on third-party platforms and providers, including Apple, Google, cloud hosting and media delivery providers, authentication services, and attribution/measurement partners (such as Adjust). Your use of those third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party services we do not control.
The App may contain links to third-party websites (including our website at pilates.relaxlio.com). Links do not imply endorsement.
13. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to such processing as described therein and as permitted by applicable law.
14. Disclaimers of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components; that content will meet your expectations or fitness goals; that reminders will always be delivered; or that any defects will be corrected. Workout results vary and are not guaranteed.
Some jurisdictions do not allow certain disclaimers; in such cases, the disclaimer applies to the fullest extent permitted.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US (IF ANY) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) USD $50.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence where such exclusion is prohibited, or for fraud.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any injury or damage resulting from workouts or activities you undertake in connection with the Service.
17. Termination
You may stop using the Service at any time and may cancel subscriptions through your store account settings. We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if required by law, or if we discontinue the Service.
Upon termination, the license granted to you ends, and you must cease use of the App. Sections that by their nature should survive (including intellectual property, disclaimers, limitations of liability, indemnification, and governing law) will survive termination.
18. Changes to the Service or Terms
We may update these Terms from time to time. The "Last updated" date at the top will reflect the latest revision. Material changes may be communicated through the App, our website, or other reasonable means. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes, except where additional consent is required by law.
19. Governing Law and Disputes
These Terms and any dispute arising out of or relating to them or the Service shall be governed by the laws applicable to the Company's principal place of business, without regard to conflict-of-law principles, except that consumers in the European Economic Area, United Kingdom, or other jurisdictions with mandatory consumer protections retain the benefit of those mandatory laws of their country of residence.
Where permitted by law, you agree to first contact us to attempt to resolve any dispute informally. Nothing in these Terms limits your right to bring a claim in a court of competent jurisdiction where such right cannot be waived.
If you are a consumer in the EEA/UK, you may also be entitled to use applicable alternative dispute resolution mechanisms as provided by local law.
20. General Provisions
- Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service.
- Severability. If any provision is held unenforceable, the remaining provisions will continue in full force.
- Waiver. Failure to enforce any provision is not a waiver of that provision.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for delays or failures due to causes beyond our reasonable control.
- Language. These Terms are provided in English. Translations, if any, are for convenience only; the English version controls to the extent permitted by law.
- Apple-specific terms. If you obtain the App from the Apple App Store, you acknowledge that Apple is not a party to these Terms, is not responsible for the App or its content, and has no obligation to provide maintenance or support. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you regarding your use of the iOS App. Your use must also comply with the Apple Media Services Terms and any applicable Usage Rules.
- Google-specific terms. If you obtain the App from Google Play, your use is also subject to the Google Play Terms of Service where applicable.
21. Contact Us
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Website: https://pilates.relaxlio.com
- App: Daily Pilates (iOS & Android)
For subscription billing issues, you may also need to contact Apple Support or Google Play Support, depending on where you purchased.